Alicia Madden, Bousquet Holstein PLLC

Madden assumes administrative leadership of the 52-attorney law firm and will oversee all operating departments. She will work closely with the firm’s Board of Managers on strategic and tactical planning and implementation, driving continued growth across the firm’s two offices. Her expertise lies in financial and capital planning, data analytics, and strategic planning, as well as project and operations management.

“We are thrilled that Alicia will be joining us as our next Chief of Operations,” said managing attorney David Holstein. “She brings with her talents, ideas, insights, and energy that will guide and sustain our standard of exceptional services to our clients and the communities we serve.”

Madden comes to the firm with over a decade of financial and budgetary experience in both the public and private sectors. She has held executive positions in higher education and government, most recently streamlining financial processes and managing strategic initiatives at Syracuse University. Before her position at S.U., she was the Director of Financial Operations for the City of Syracuse, where she played an instrumental role managing the City’s budget and spending during the COVID-19 pandemic.

She holds a master’s in public administration (MPA) from Syracuse University and earned a bachelor’s degree from Marist College where she graduated cum laude. Madden currently serves on the Board of Directors of the Greater Strathmore Neighborhood Association.

Madden succeeds John Walsh, who retired this year after serving as the firm’s Business Manager since 2012.